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Champion International Privacy Policy - Last Revised: November 19, 2020

Introduction

Champion International Moving (“Champion”, “we” or “us”) which owns and operates this website https://www.champmove.com/, takes your privacy seriously. We will not sell, share, disclose, or exploit your data or use your personal information for purposes unrelated to our services. We respect your privacy rights and value your trust. This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your personal information, as well as your rights in determining what we do with the information that we collect or hold about you.

Scope

This privacy policy applies only to the Site. This policy does not apply to information collected through any other website or to the practices of organizations and companies that Champion International Moving does not control. Please note that the Site contains links to other websites. For example, if you click on a link to a website of one of our resources then this privacy policy will not apply to any information collected on that website. Likewise, if you click on the Facebook icon and log onto Facebook, we cannot control Facebook’s collection and use of your personal information. We are not responsible for the privacy practices of other websites.

Champion is responsible for the processing of your personal information when you interact with our sites and services. You may contact us at any time via the methods described below.

This Privacy Policy also covers our collection, use and disclosure of personal information that we collect through our service. The use of information collected through our service is limited to the purpose of providing the service for which our client has engaged Champion.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield

Champion International Moving participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal information received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.

Champion International Moving is responsible for the processing of personal information it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Champion International Moving complies with the Privacy Shield Principles for all onward transfers of personal information from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personal information received or transferred pursuant to the Privacy Shield Frameworks, Champion International Moving is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission and the U.S. Department of Transportation. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield website at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted. Champion may, subject to applicable law, transfer your information outside the country where you are located and to where information protection standards may differ (e.g., your information may be stored on servers located in other jurisdictions). We will utilize appropriate safeguards governing the transfer and usage of your personal information.

Collection and Use of Information

For purposes of this privacy policy, "personal information" refers to information that relates directly or indirectly to an identified or identifiable individual ("you"). The personal information that we collect about you varies depending on your interactions and touchpoints with us, as follows:

Information You Voluntarily Provide Us

While you interact as a visitor or user of our site, we only collect information you voluntarily provide to us. The types of information we may collect when you voluntarily provide it to us include your name, email address, postal address, phone number, and other contact or identifying information you choose to provide. We will use that information to communicate with you about your move process. We do not and will not sell this information.

Information We Collect Automatically

Champion and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

While you visit or use our sites and services certain information, including personal information, is collected about your use of the sites and services, as follows:

Information about your hardware and software, IP address, browser type and version, operating system, browsing history and page views, length of visit, referral/exiting sources, device identifiers such as Apple IDFA or Google Advertising ID, cookie identifiers, other pseudonymous identifiers, and information about the timing, frequency, and patterns of your usage. We collect this information for the purpose of validating potential clients.

We automatically gather server log file information when you visit our websites. This includes IP address, browser type, referring and exit web pages, and your operating system.

Information We Process on Behalf of Clients

Champion collects information under the direction of its Clients and has no direct relationship with the individuals whose personal information it processes. The information may include but is not limited to Name, Street Address, Postal Code, Telephone Number, Email address, Gender.

If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.

Sharing of Information

We share your information with third parties who provide services on our behalf to help with our business activities. These companies are authorized to use your personal information only as necessary to provide these services to us, pursuant to written instructions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal information they receive from us for any other purpose. Representative business processes that our service providers/vendors assist us with include:

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

If Champion is involved in a merger, acquisition, dissolution, sale of all or a portion of its assets, or other fundamental corporate transaction, we reserve the right to sell or transfer your information as part of the transaction. In such an event, you will be notified via email and/or a prominent notice on our website of any change in ownership, incompatible new uses of your personal information, and choices you may have regarding your personal information.

Confidentiality and Security

The security of your personal information is very important to us. We have adopted technical, physical, and administrative procedures to help protect information about you from loss, misuse, and alteration. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission that can be guaranteed against any interception or other type of misuse. We want you to feel confident using the Site, but we cannot guarantee that the Site is invulnerable to attack. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. You are responsible for all uses of our Site by any person using your password, or your device.

Access to Information

Champion respects your control over your information and, upon request, we will confirm whether we hold or are processing information that we have collected from you. You also have the right to amend or update inaccurate or incomplete personal information, request deletion of your personal information, or request that we no longer use it.

Under certain circumstances we will not be able to fulfill your request, such as if it interferes with our regulatory obligations, affects legal matters, we cannot verify your identity, or it involves disproportionate cost or effort, but in any event we will respond to your request within a reasonable timeframe and provide you an explanation.

You may access, correct, or request deletion of your personal information by logging into your account or by contacting us at infosec@champmove.com. We will respond to your request within a reasonable timeframe.

Please note that for personal information about you that we have obtained or received for processing on behalf of a separate, unaffiliated entity--which determined the means and purposes of processing, all such requests should be made to that entity directly. We will honor and support any instructions they provide us with respect to your personal information.

Champion will only collect, use, and disclose information as described in this privacy policy. If in the event there are changes, we will offer individuals the opportunity to choose (opt-out) whether their personal information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. We will provide individuals with reasonable mechanisms to exercise their choices.

Children under 13

We do not knowingly collect personal information from children under 13. If we learn that we have collected any personal information from a child under the age of 13 without verifiable parental consent, we will delete that information from our database as quickly as possible. If you believe that we may have collected information from a child under 13, please contact us at infosec@champmove.com

Changes to the privacy policy

We may update this privacy policy at any time to reflect changes in our practices and service offerings. If we modify this privacy policy, we will update the “Effective Date.” We will notify you of any material changes in the way we treat the information we collect by placing a prominent notice on our site or sending a notice to the primary email address specified in your account. We encourage you to periodically review this page for the latest information on our privacy practices.

Questions and suggestions

If you have questions about this privacy policy, please contact our privacy team at infosec@champmove.com

Champion International Moving
1 Champion Way
Canonsburg, PA 15317

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